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SALES CONDITIONS 1. ORDERS Our clients' orders are without obligation: They become binding after our confirmation. The binding order is subjected to the following general conditions that override all statuary sales conditions except by written or expressed agreement on both sides. 2. DEPOSITS Clients are requested to remit a deposit of 30% after their order confirmation. "Charter" groups are requested to remit a deposit of 50% prior to arrival of the group. 3. PRICES All prices invoiced are based on rates of the day when the offer or offers were made and agree on the base without taxes. Béraud Voyages reserves the right to change rates without further notice in case of dramatic change of the exchange rate, in the case of increased taxation or in the case of increase of supplier's prices (e.g. transfer). Our rates are quoted in EUR; however these rates are recalculated according to the basic rates in Czech Crowns and are converted using the fixed medium exchange rate 1 euro = 30.000 CZK (+ or - 2%). It means that current prices in EUR depend on daily exchange rate (exchange rate of Czech National Bank - CNB). All these eventualities may influence the invoicing. 4. PAYMENT After receiving the final confirmation from the client Beraud Voyages will issue an invoice. Full advanced payment of the invoice has to be made at least 45 days prior to arrival of the group. 5. CANCELLATION CONDITIONS Client side cancellation results in the following:
Cancellation TRAVEL INDIVIDUALS:
6. MODIFICATIONS OR CANCELLATION FROM SIDE OF BERAUD VOYAGES Béraud Voyages has the right to modify or cancel the whole trip or part of it without further notice in the case of exceptional situation in favour of clients. Béraud Voyages cannot be regarded responsible for program modification by reason of natural disasters, strikes, and exceptions taken by government… The cost of the days of the trip lost through Béraud Voyages cancellation will be refunded in a prorata basis. All requests for complementary compensation are excluded. After accepting modifications for the reasons mentioned above the purchaser does not have the right to complain. Also we reserve the right to cancel reservation by reason of restoration and reconstruction work of the hotel or other circumstances beyond our control. In this case we will try hard to offer to the purchasers several solutions or alternatives similar to the original offer if possible. The purchaser will have free choice to accept or reject our propositions. 7.PAYMENT AND PENALTY Our invoices are net for groups or individuals and quoted in EUR. Full advanced payment is required for all our services unless different conditions are set by voucher or other agreements. Payment is to be made by bank transfer to our bank account. Our invoices payment will be IMMEDIATE PAYMENT, without discount. Without full payment or in the event of late payment the purchaser cannot take advantage of any booked services. If there are any expenses about cancellation fees the client has to defray it. In the case of late payment the purchaser has to defray incurred costs and default interests plus 3%. This is done according to the interest rate of Czech Republic. Further; we have the right to increase the unpaid invoice amount by 15% (minimal increased amount of 50 EUR) with regard to damage and interest, without default interest. 8. DISPUTES All unresolved disputes will be presented to the law court of Prague 4; Beraud Voyages and the purchaser will accept the ruling of this court.
ALL CLIENTS ORDERS CONFORM TO OUR GENERAL AND SALES CONDITIONS DESPITE CONTRARY STIPULATION. |
